Using System Dynamics Method to Measure Project Management Performance of Local Government Agencies

Measuring project management performance is complex and requires tools to capture the dynamic nature of processes involved. Since conception system dynamics in 1950s, method has been used solve projects. Project possesses characteristics that involve planning, human resources, implementation, control elements; thereby, using measure a realistic approach. A research study was conducted develop measures complexity process local government agencies. The approach considers measuring engineering as holistic influenced by leadership involvement, processes, manager’s ability. Zachman architectural framework project-management system’s ontology model’s foundation. case for three cities with agencies better understand model components factors influence performance. Leadership manager abilities were identified critical level. To validate results study, further studied City El Paso terms capability, capacity, maturity concluded feasible effective tool projects at